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Admin Tools & Analytics

Products List — Ticket Column

Every giveaway product in Products shows:

  • Allocated — Total tickets in the pool
  • Sold — Tickets purchased
  • Left — Tickets still available

Action links: Export, Analytic, Find Ticket, Winner Reveal

Find Ticket

Click Find Ticket on any giveaway product → enter a ticket number → see customer name, email, order details, and win status.

[INSERT IMAGE: Find Ticket popup in admin]Admin popup showing ticket lookup with customer details.

Analytics Dashboard

Go to Giveaway Lottery → Analytics tab for store-wide stats. For per-product analytics, click Analytic from the Products list.

  • Total sales and revenue
  • Number of orders and participants
  • Pro: pie charts and line graphs showing trends over time

[INSERT IMAGE: Analytics dashboard with charts]Screenshot of analytics page with KPI cards and Pro charts.

Manual Add/Deduct Tickets (Pro)

From any WooCommerce order that contains giveaway products:

  1. Open the order in admin.
  2. Find the ticket management section.
  3. Add or remove tickets for the customer manually.

Useful for customer service, VIP rewards, or correcting mistakes.

Resend Ticket Email

From the order admin page, you can resend the ticket email to the customer if they didn’t receive it.

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