Email Notifications
The plugin sends several types of emails. All can be customized in settings.
| Email Type | When Sent | Customize In |
|---|---|---|
| Ticket email | After order reaches configured status | General settings |
| Instant win winner email | Customer wins instant prize | Instant winner settings |
| Instant win non-winner email | Customer did not win instant prize | Instant winner settings |
| Lucky Wheel winner email | Customer wins on wheel spin | Lucky Wheel → Email settings |
| Email verification code | Free campaign email verification | Automatic (Pro) |
| Winner notification | Main draw winner selected | Winner settings (Pro) |
| Ticket deletion email | Order cancelled/refunded | General settings (Pro) |
Email tip: Use placeholders like customer name, order ID, and order date in email bodies. Always include {tickets} in ticket emails where you want ticket numbers to appear.
[INSERT IMAGE: Sample ticket email received by customer]Screenshot of a ticket email showing logo, ticket numbers, and branding.